30-Day Satisfaction Guarantee
We want you to feel confident trying BluRevive. If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
Eligibility for Returns
To qualify for a return:
- The request must be submitted within 30 days of the delivery date.
- The product must be unused and in its original packaging.
- Items must be returned in resalable condition.
- Proof of purchase (order number or receipt) is required.
How to Start a Return
To initiate a return, please contact our support team at:
support@[yourdomain].com
Include:
- Your order number
- The product(s) you would like to return
- The reason for the return
If your return is approved, we will provide instructions for sending the product back.
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method.
- Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card provider.
Shipping Costs
- Original shipping costs are non-refundable.
- Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will replace the product or issue a refund at no additional cost.
Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
- Opened consumable products
- Items marked final sale
Contact
For any return or refund questions, please contact:
support@[yourdomain].com